Priority Response Notification Service - Test Procedure
Question: Is there a procedure for testing the Notification Service once I have subscribed to an Article or sub-Article?
 
Answer: Yes. Here is a test procedure that should do the trick. Please see below:
  • See How to Subscribe and action accordingly.
  • Subscribe to this Article
    • Choose Instant Notification or
    • Choose Daily Notification
      • We do not recommend Weekly Notification for testing the system.
  • Email this article to sales@richmondrc.com
      • Hint: Roll over the small icons at the top right, they will echo back their purpose. Click on the email icon.
    • Leave the Subject defaulted to: Test Procedure
    • Uncheck the Include Article Content box.
    • Enter into the body of the message something like:
      • I want to test the Notification Service. Please amend this article as soon as possible.
    • > Send
  • When we receive the email message we will make a small edit to this message by adding "YYYYMMDD_HHMM Test Requested" to the bottom of the message. We will then Save & Send it.
    • YYYYMMDD is the current Year, Month, Day and HHMM is the current Hour and Minute
  • This will trigger the Notification Service to send an email to all subscribers who have subscribed to this article notifiying them of the change and providing a link back to this article.
  • If your subscription is working properly, you will receive the email as soon as we Save & Send the change if you have selected Instant Notification or later the following evening if you have elected Daily Notification.
  • You may wish to then unsubscribe from this Article so that you won't receive any further notifications to this test procedure document.
  • Once you've proven out the system with this test and know that your email is working OK, go ahead and subscribe to other "real" Articles or sub-Articles that you are interested in.
 
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