| New User - Registration for Priority Response |
If you HAVE NOT registered previously to use our Priority Response system please do this:
- Visit www.richmondrc.com,
- > Enter the Site,
- > Support Services,
- > Your Choice of Support Services that Work for You,
- > Priority Response Register Now for Priority Treatment [New Window]
- Enter all of your contact information into the template
- Capitalize the first letters of your Name, City, State, Country as you would normally
- Use your formal first name not a contraction or nick name. i.e. Robert... not Bob, Rebecca... not Becky
- We strongly suggest the following approach to creating login's and passwords:
- For your password and login use all lower case as in xxx not XXX or XxX
- For your login (sometimes referred to as user name), use your email address (all lower case)
- For your password... use your formal first name (all lower case) followed immedately by a string of 4+ digits that mean something to you. i.e. robert23456 or rebecca78923
- Write down your login and password now! Exactly as you created it! Keep it safe and private.
- > Save
- You will see a screen message saying you are successfully registered.
- If the system reports an error and will not accept your login and password it is likely because you have a login and/or password that is already in the system.
- > Close
- Close your browser
- Hint: Use the browser menu bar > File (top left) > Close), or
- Hint: > The X in the top right corner of the browser window frame.
- This completes the one time registration process.
- Hint: You will not normally have to do this again unless you lose your login and password information.
- We suggest logging out and then logging back in.
- Hint: This ensures a clean exit and restart after the registration process.
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| Article ID: 5575 |
